December 2013 - SWANcom - swanlibraries.net

Media on Demand: New records loaded
by Tony Siciliano 05 Dec '13

05 Dec '13

Search subject: Media on Demand 20131205 131 print titles 18 audio titles 149 titles total Tony Siciliano SWAN Bibliographic Services Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5143 Fax: 630.734.5056 tony.siciliano(a)railslibraries.info<mailto:tony.siciliano@railslibraries.info> http://support.swanlibraries.net

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SWAN Board Special Election Announcement
by Aaron Skog 03 Dec '13

03 Dec '13

SWAN Member Libraries: Anne Kozak, Library Director of the Thomas Ford Memorial Library, has been elected to the SWAN Board for the at-large position. I would like to thank everyone who ran for the open position. We all appreciate the interest and enthusiasm at the leadership level! Regards, Aaron Aaron Skog SWAN Executive Director 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5122 Fax: 630.734.5056 aaron.skog(a)railslibraries.info<mailto:aaron.skog@railslibraries.info> http://support.swanlibraries.net

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Phone and Email services restored at Berwyn
by Renee Clanton 03 Dec '13

03 Dec '13

Phone and email service at Berwyn PL has been restored. Renee Clanton SWAN Member Services Consultant 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5169 Fax: 630.734.5056 renee.clanton(a)railslibraries.info<mailto:renee.clanton@railslibraries.info> http://support.swanlibraries.net

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BYS without phone/email service
by Lauren Peltier 02 Dec '13

02 Dec '13

SWAN Libraries- We have been notified that the Berwyn Public Library has been without phone service or email since approx. 9:30am Monday. However their internet/SWAN connection is not affected by this outage. They do not yet have an estimated fix time. We will keep you updated on their status. Lauren Peltier SWAN Member Services Support Analyst 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5155 Fax: 630.734.5056 lauren.peltier(a)railslibraries.info<mailto:lauren.peltier@railslibraries.info> http://support.swanlibraries.net

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Network Changes Memo #6: 3rd Party Vendor Access
by Steven Schlewitt 02 Dec '13

02 Dec '13

SWAN Member Libraries & Technology Staff: Please see the linked memo "Network Changes Memo #6: 3rd Party Vendor Access", and route to your appropriate library and IT staff. This memo is SWAN's list of 3rd party vendors that require a connection to the ILS to read data for a variety of services such as self-checkout systems, e-readers, and mobile apps. Most of these vendors have already been contacted by SWAN staff regarding the network migration. If you do not see one of your vendors listed, please contact us as soon as possible so that we can follow-up with the vendor directly. http://support.swanlibraries.net/news/2013-12-02/network-migration-project-… If you have any questions/comments about the transition, or if we missed your vendor, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153. As always, thank you for your cooperation and patience during the transition process. This email has been sent to the SWANcom and SWANTech email lists, so please excuse any cross posting. Regards, Steven Schlewitt SWAN IT Manager 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5130 Fax: 630.734.5056 steven.schlewitt(a)railslibraries.info<mailto:steven.schlewitt@railslibraries.info> http://support.swanlibraries.net

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