SirsiDynix is reporting the issue has been resolved: A patch resolving the issue with BLUEcloud Commerce swipe payments has been implemented. We have confirmed payments are going through to ProPay and being paid in WorkFlows. Please open a ticket in the Help Desk<https://help.swanlibraries.net/otrs/customer.pl> or send an email to help@swanlibraries.net<mailto:help@swanlibraries.net> if you continue to have any issues SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries.net/> From: SWAN Communications <swancom@list.swanlibraries.net> Sent: Wednesday, April 26, 2023 12:32 PM To: swancom@list.swanlibraries.net Subject: [SWANcom] BLUEcloud Commerce Is Not Available Libraries are reporting they receive a "BLUEcloud Commerce is not available" message after patrons swipe their credit cards at the ProPay swipes at circulation desks. We have opened a case with SirsiDynix to have them investigate this issue. We will update the Known Issue<https://support.swanlibraries.net/issue/94201> on the SWAN Support Site as more information becomes available. PayPal bill payment on Aspen is not affected by this issue; you can direct patrons there for bill payment until this issue is resolved. SWAN Library Services 800 Quail Ridge Drive, Westmont, IL 60559 Email: help@swanlibraries.net<mailto:help@swanlibraries.net> Phone: 844-SWANLIB (844-792-6542) https://support.swanlibraries.net <https://support.swanlibraries.net/>SWANcom Subscription Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.swanlibraries.net/>