The control process on the production server has stopped which means that no transactions are going through and records will continuously appear to be locked. We are working with Innovative to resolve this as quickly as possible. Watch your email and the SWAN support site for updates. http://support.swanlibraries.net/ Dave Pacin SWAN Support Specialist 125 Tower Drive Burr Ridge, IL 60527 Phone: 630.734.5151 Fax: 630.734.5056 dave.pacin@railslibraries.info<mailto:dave.pacin@railslibraries.info> http://support.swanlibraries.net