The control process on the production server has stopped which means that no transactions are going through and records will continuously appear to be locked.  We are working with Innovative to resolve this as quickly as possible.  Watch your email and the SWAN support site for updates.

http://support.swanlibraries.net/

Dave Pacin
SWAN Support Specialist
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5151
Fax: 630.734.5056
dave.pacin@railslibraries.info
http://support.swanlibraries.net