Dear Member Libraries,
We have two upcoming Hoopla updates to be aware of.
Hoopla Maintenance – May 6 (1:00–4:00 a.m. CT) Hoopla will undergo planned maintenance on
May 6 from 1:00–4:00 a.m. CT. During this time, Hoopla access will be unavailable; patrons
may see login errors unrelated to their accounts, reporting will be delayed, and
catalog/API updates may be briefly delayed. A downtime banner is already scheduled to
appear in Aspen during that time.
_____________________________________________________________________________________________________________
Hoopla Flex Launch – May 12 Hoopla Flex will be activated for our library on May 12,
expanding access to select high‑demand titles through Flex borrows.
Please see our SWAN website for more information: Hoopla Maintenance + Hoopla Flex
Launch<https://swanlibraries.net/news/2026-05/95102>
Please let us know if you have any questions.
SWAN Library Services
915 Harger Road, Suite 260, Oak Brook, IL 60523
Email: help@swanlibraries.net<mailto:help@swanlibraries.net>
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net<https://support.swanlibraries.net/>
SWANcom Subscription
Settings<https://mailman.swanlibraries.net/mailman3/lists/swancom.list.s…