+++ Please route to appropriate personnel+++ SWAN has made the decision to have the User "Phone" include hyphens. We have edited the "Phone" field to only accept 12 characters, the format must be (xxx-xxx-xxxx) with no leading +1. Please when entering a User Phone number make certain to use the hyphens, otherwise the phone number will not be stored in the user record. Thank you for your understanding. Kate Boyle SWAN Member Services Manager Reaching Across Illinois Library System Burr Ridge Office Phone: 630.734.5162 Fax: 630.734.5056 kate.boyle@railslibraries.info<mailto:kate.boyle@railslibraries.info> http://www.railslibraries.info