SWAN Member Library Cataloging Staff:
We’ve seen a few tickets indicating several records are throwing the “HatWrapperException” error pictured below when attempting to perform bib record updates. We believe this exception is due to the long-running ADUText report. When the report concludes, please try updating the records in question again, and let us know if the issue persists via ticket to help@swanlibraries.net.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://support.swanlibraries.net
From: swancom-bounces@list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Wednesday, April 13, 2016 9:29 AM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] Long-Running Report (ADUText)
SWAN Member Library Staff:
We’re currently seeing a long-running report, “ADUText”, that’s tying up the normally scheduled morning reports. This report may throw off the normal timing by a few hours. If possible, please avoid submitting unnecessary reports this morning so that we’re able to catch up. We expect the reports functions will be freed up once again this afternoon.
We sincerely apologize for the inconvenience and thank you for your patience.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://support.swanlibraries.net