SWAN Member Libraries and Information Technology Staff:

We're received reports of SIP connectivity issues impacting several libraries, which may affect self-checks, sorters, PC reservation software, and potentially external vendors services.

We're investigating the issue now and will post additional SWANcoms as soon as more information becomes available.

If you have been experiencing these issues, please let us know by emailing help@swanlibraries.net to create a support ticket.

Thank you,

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SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/