To further clarify, all impacted services are back online and available for use. Please login normally at your earliest convenience.
Your Offline circulation transactions will be processed overnight with our typical system maintenance and those transactions will be reflected on user and item records tomorrow.
Thanks again,
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
From: Steven Schlewitt
Sent: Monday, February 24, 2020 5:15 PM
To: 'swancom@list.swanlibraries.net' <swancom@list.swanlibraries.net>; swancirc@list.swanlibraries.net
Subject: *Concluded Successfully* Database Rebuild & Scheduled Downtime on 2/23, 2/24
Our scheduled database maintenance has concluded successfully! The SWAN Bibliographic Services team will provide an update in the next few days with some statistics regarding the records changes applied.
The Symphony report queue will be catching up for the remainder of the evening, so please refrain from scheduling any new reports. Additionally, normally scheduled library reports for Acquisitions and other functions have been temporarily suspended to reduce
tonight's report backlog. We’ll be unsuspending all reports to resume normal schedules tomorrow.
Thank you for your patience throughout the process.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
From: Steven Schlewitt
Sent: Sunday, February 23, 2020 5:41 PM
To: 'swancom@list.swanlibraries.net' <swancom@list.swanlibraries.net>;
swancirc@list.swanlibraries.net
Subject: *Reminder* Database Rebuild & Scheduled Downtime Begins at 6pm!
Our scheduled database rebuild begins at 6pm tonight! Please keep in mind, we are expecting this rebuild to extend throughout the day tomorrow (Monday), so WorkFlows will need to operate in
Offline Mode until the server is available again.
Please review our
Database Rebuild & Scheduled Downtime news post for the latest updates on the project and for further information on SWAN services impacted.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
From: Steven Schlewitt
Sent: Tuesday, February 18, 2020 12:56 PM
To: 'swancom@list.swanlibraries.net' <swancom@list.swanlibraries.net>
Subject: *Reminder* Database Rebuild & Scheduled Downtime on February 23rd/24th
Just a quick reminder – our database rebuild will begin this upcoming Sunday, February 23rd after 6pm and continue through the day on Monday, February 24th.
For additional details on the services impacted and how to use WorkFlows in Offline mode for the 24th, please see the original
Symphony database rebuild news posting.
Thank you,
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
From: Steven Schlewitt
Sent: Tuesday, January 21, 2020 3:22 PM
To: swancom@list.swanlibraries.net
Subject: Database Rebuild & Scheduled Downtime on February 23rd/24th
SWAN Member Libraries:
Please see our latest news post regarding the upcoming
Symphony database rebuild, scheduled for Sunday, February 23rd through Monday, February 24th. On the 24th, your library will need to use WorkFlows in Offline mode to maintain checkout functions.
This database rebuild is needed to accommodate a significant volume of
bibliographic and item record updates.
If you have any questions or concerns about the record updates or associated rebuild, please submit a ticket by emailing
help@swanlibraries.net.
Thank you,
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net