+++ Please route to appropriate personnel especially Circulation, Tech Services +++

On January 6th , RAILS delivery will be transitioned to CTS (Continental Transportation Solutions).

Part of this transition involves a new three letter delivery code for materials being routed to the Burr Ridge facility for SWAN.  The following routing instructions pertain to both Interlibrary Loan materials (SWAN direct loans) along with work forms and materials for SWAN Bibliographic Services (Cataloging).   Starting on January 3^rd, materials being routed to SWAN at Burr Ridge should be addressed to SWS- SWAN. On January 3^rd, holds for Burr Ridge staff will have an updated  pickup point of SWS-SWAN in MilCirc.  

Anything being routed to SWAN staff should be addressed using a sticky routing label.  SWAN libraries should not use an ILDS label to route materials to the Burr Ridge office.

 See following example :

If you are routing work forms or paperwork using a routing envelope please address TO:  SWS – SWAN  FOR: Bib Services (or other name/department).

Thank you for your cooperation.  If you should have any questions concerning this email don’t hesitate to call SWAN at 630-734-5153 and we can direct your call.    Happy Holidays!

Kate Boyle
SWAN Member Services Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle@railslibraries.info
http://support.swanlibraries.net