SWAN Member Library Staff:

We've received notice from RAILS and ICN that network maintenance is scheduled for a provider site in Chicago this Friday, February 3rd, beginning at 11pm. The maintenance and associated outage is expected to last no longer than 20 minutes.

The site affected provides network access to many of our SWAN libraries and to the SWAN/RAILS datacenter itself, so SWAN and many individual libraries will be impacted during that brief period.

The following SWAN services will be impacted during the outage:

-      Symphony Server

• All WorkFlows access (cataloging, circulation, etc)
• SIP2 3^rd Party Vendor Integration (databases, electronic media)
• SIP2 Hardware/Software Integration (AMH, self-check, PC reservation, print release)

-      Enterprise

• My Account Features
• Commerce
• Item Availability

-      Bookmyne

-      MobileCirc

Again, this outage is planned from 11pm-11:20pm on Friday night, so it should not affect libraries during normal operating hours. In the unlikely event that the outage should extend beyond the anticipated timeframe considerably, we'll issue an updated SWANcom to alert morning staff.

If you have any questions regarding the outage, please email us at help@swanlibraries.net.

Thank you.