SWAN Member Libraries:

In this morning’s SWAN E-News, we included an update on the move to our new office space. I thought I would notify you all via SWANcom in addition to that newsletter. We are moving on Friday this week.

The SWAN staff contact information is changing, which includes email addresses and phone numbers. It is important to note that the old phone numbers RAILS provided us will discontinue forwarding before the month is out. That was not our decision. The phone numbers when called will play a voicemail message notifying the caller of the new contact number and the new email address and then hang up. Once we know that the forwarding has stopped, we will again notify you all. But we want you to update all of your contacts before that happens.

SWAN Main Number:

1-844-SWANLIB (1-844-792-6542)

For a list of the SWAN staff direct contact information, please log onto the SWAN support website:

https://support.swanlibraries.net/content/support-contacts

Our new business address as of December 12, 2016

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

For library business office managers, if you have the PO Box, that is not changing. For reference, that PO Box is for all SWAN invoices for payment, which is a lock box banking service.

SWAN

PO Box 6286

Carol Stream, IL 60197-6286

For those of you wondering where our meetings will be located, the answer is “it depends.” Many of them will remain scheduled in RAILS Burr Ridge (like BLUEcloud Analytics training). Others, like the SWAN Board meeting, will be held at the new office location. We will continue to use the L2 event system for all of our events. But when in doubt, just ask us!

We have some 2017 calendar strips that will be made available soon. Those will have our new 844-SWANLIB and support contacts.

Aaron Skog
Executive Director
aaron@swanlibraries.net • (630)326-7022

*Please note my new email address and phone number*
*Our new business address as of December 12, 2016*

SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net • catalog.swanlibraries.net