Enterprise logins are back online, and any offline circ transactions you may have had will be processed overnight tonight.
Thank you for your patience as we worked through the issue.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://support.swanlibraries.net
From: swancom-bounces@list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Wednesday, June 15, 2016 2:33 PM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] *Update* Symphony WorkFlows Outage 6/15
Just a quick update –
SirsiDynix support has determined that the issue is relating to a runaway Enterprise harvest process.
We’re currently working to return the server to a working state and apply a fix to resolve the bug.
More information soon!
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://support.swanlibraries.net
From: swancom-bounces@list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Wednesday, June 15, 2016 1:06 PM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] Symphony WorkFlows Outage 6/15
Importance: High
SWAN Member Library Staff:
We’re currently seeing a high CPU load on the Symphony/WorkFlows Production server, which has caused many clients to timeout and logoff. We’re currently investigating the issue with SirsiDynix support and will send an update as soon as additional information is available.
Thank you,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://support.swanlibraries.net