SWAN Member Library and Information Technology Staff:
Database maintenance has concluded successfully.
This rebuild has finalized the deduplication process.
Staff will be able to resume normal operations beginning tomorrow.
Thanks for everyone’s patience throughout the weekend!
Ian Nosek
System Administrator
ian@swanlibraries.net • (630)326-5886
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net •
catalog.swanlibraries.net
From: Ian Nosek
Sent: Sunday, May 27, 2018 7:44 PM
To: swancom@list.swanlibraries.net; swantech@list.swanlibraries.net; 'swancirc@list.swanlibraries.net' <swancirc@list.swanlibraries.net>
Subject: *Reminder* Database Maintenance Begins Sunday Evening (5/27) - System Downtime
SWAN Member Library and Information Technology Staff:
System maintenance is underway.
All Symphony WorkFlows functions and internal SIP2 connections will be unavailable during the duration of the maintenance window. There may be brief external service disruptions this evening, but we expect access to external vendors to remain largely available.
For further details, please refer to the full notice below.
We will notify everyone when system maintenance has concluded and all services are once again available.
Ian Nosek
System Administrator
ian@swanlibraries.net • (630)326-5886
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net •
catalog.swanlibraries.net
From:
swancom-bounces@list.swanlibraries.net <swancom-bounces@list.swanlibraries.net>
On Behalf Of webmaster@swanlibraries.net
Sent: Friday, May 25, 2018 10:01 AM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] Database Maintenance Begins Sunday Evening (5/27) - System Downtime
Message from sender:
From the SWAN Support Website:
Published on SWAN (https://support.swanlibraries.net)
05/25/2018 - 10:00 - by Ian Nosek
SWAN Member Library and Information Technology Staff:
This holiday weekend, beginning Sunday evening, May 27 through Monday, May 28, SWAN will be performing database maintenance on our Symphony Server to finalize the deduplication process. This maintenance will be rebuilding the full cataloging
index and will commit the changes made during the deduplication process that began on May 18.
During this time, there will be no access to Symphony WorkFlows or SIP2 connected hardware. Other external systems may experience brief outages during this time, but access to digital media, reference databases and Enterprise should remain
largely accessible.
Click "Read more" below for the services affected.
This process requires SWAN to rebuild the Symphony database indexes, which requires server downtime and will affect most Symphony services intermittently. Please see the list below for the specific services affected:
- Symphony Server functions - Unavailable Sunday evening through Monday.
- Symphony Web Services functions - Intermittent availability Sunday evening through Monday.
This downtime will begin Sunday, May 27 at approximately 6:30 p.m. and run through Monday evening. SWAN will send a follow-up message when the database maintenance has completed and staff can resume normal work practices. We anticipate the
system to be available before business hours on Tuesday, May 29.
Please email help@swanlibraries.net if you have any questions or concerns about the approaching system maintenance.
Thank you for your patience.
--
SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/