SWAN Member Libraries and Information Technology Staff:
With the commotion over the server Operating System upgrade this week, we’ve decided to push back the due date of the WorkFlows 3.5.3 client updates to Monday, November 19th. As a reminder, these client updates are required on all computers running WorkFlows in your library following our server upgrade to Symphony 3.5.3 on October 10th.
If you’re unfamiliar with the WorkFlows client update process, please refer to the three steps detailed in the link below.
After completing the client update on all WorkFlows computers in your library, please submit one FormSite survey to indicate your completion.
You can check to see if your library has completed the client updates and FormSite survey at the FormSite Results page. If your library does not appear on the list, we have not received your FormSite completion survey.
As a note, the results table can be sorted alphabetically by clicking “Your Library” across the top.
If you have any questions about the client update or have encountered any issues, please submit a support case by emailing us, help@swanlibraries.net.
Thank you.
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SWAN Library Services
800 Quail Ridge Drive - Westmont, IL
60559
Email: help@swanlibraries.net
Phone:
844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/