Please do not run any High Demand Holds reports in Workflows without a Pick-up library and User Library selected. Libraries are running these reports without library selections causing the report server to be tied up for long periods of time. This prevents other reports from running.

 

Our support site provides assistance in configuring the report settings - https://support.swanlibraries.net/documentation/64736

 

Due to multiple libraries running these reports without library settings, we will be looking at alternatives to this report including password-protecting the report so that it can only be scheduled by SWAN support.