The intermittent slowness issues should now be resolved. We believe this was relating to some policy work that was being performed as a background process. That work has now concluded.

We apologize for the inconvenience and will continue to monitor the server throughout the day for any further spikes.

Steven Schlewitt
SWAN IT Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://www.railslibraries.info

From: Steven Schlewitt
Sent: Wednesday, February 24, 2016 1:14 PM
To: swancom@list.swanlibraries.net; swantech@list.swanlibraries.net
Subject: SWAN Symphony/Workflows Slowness
Importance: High

SWAN Member Libraries and Information Technology Staff:

We’re currently experiencing intermittent slowness issues with our Symphony/WorkFlows Production server. We’re investigating this issue with SirsiDynix support now and will provide any updates as soon as they become available.

Thank you,

Steven Schlewitt
SWAN IT Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://www.railslibraries.info