Our scheduled database rebuild has begun! The rebuild will extend throughout the day today (Saturday) and into Sunday. You will need to run WorkFlows in
Offline Mode until the server is available again.
Please review our
SWAN100 database rebuild and downtime news post for the latest updates on the rebuild process and for further information on SWAN services impacted.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
From: Steven Schlewitt
Sent: Wednesday, December 2, 2020 10:59 AM
To: 'swancom@list.swanlibraries.net' <swancom@list.swanlibraries.net>
Subject: *Reminder* SWAN100 Scheduled Downtime, Dec. 5th and 6th
Just a quick reminder – our database rebuild will begin this upcoming Saturday, December 5th at 6AM and will continue through the day on Sunday, December 6th. This rebuild will require the use of Offline and many services
will be unavailable throughout the process. For libraries offering curbside service, we recommend prepping and checking out materials to patrons prior to the 5th to reduce the need for offline processing.
For additional details on the services impacted and how to use WorkFlows in Offline mode on the 5th and 6th, please see the
SWAN100 database rebuild and downtime news posting.
Thank you,
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
From: Steven Schlewitt
Sent: Thursday, November 19, 2020 11:14 AM
To: 'swancom@list.swanlibraries.net' <swancom@list.swanlibraries.net>
Subject: *Important* SWAN100 Scheduled Downtime, Dec. 5th and 6th
SWAN Member Libraries:
Please see our latest news post regarding the upcoming
SWAN100 database rebuild and downtime, scheduled for Saturday, Dec. 5th through Sunday, Dec. 6th.
On the 5th and 6th, your library will need to use WorkFlows in Offline mode to maintain checkout functions. This database rebuild and downtime is needed to accommodate incoming records from the
SWAN100 project to add three libraries.
If you have any questions or concerns about the SWAN100 project or associated rebuild, please submit a ticket by emailing
help@swanlibraries.net.
Thank you,
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net