To SWAN Member Libraries:

As we migrate to SirsiDynix Symphony, we will be in touch through a series of surveys to collect information about your library.

Each library has already completed a survey about hardware and peripherals in use at your location. We will send future surveys to collect information on your library's online tools, specific training needs, and more. We appreciate the time and effort you already have and will continue to put into completing these questionnaires. 

This survey will gather information on your library's existing policies in a number of areas. We will use your responses as we move forward in the profiling process. We will do all that we can to configure Symphony to match the settings you describe below, but cannot guarantee results.

You can access the survey directly or by visiting support.swanlibraries.net.

We have included the option to create an account in order to save your work and return to it later. This is optional—creating a login is not required to complete this survey.

This process is moving quickly, and we need responses as soon as possible to stay on schedule. We do understand that this is a quick turnaround. If you have any questions about the information we’re asking for, please do not hesitate to contact the SWAN migration team at MigrationHelp@swanlibraries.net.

If we have not received a response from your library by End of Business on August 7th, we will use default settings for your configuration. There will be opportunities to update information like closing dates, and we will be implementing a rigorous testing process to catch other errors. This is not your final opportunity to adjust configuration settings, but the more accurate the information we collect now is, the more we’ll be prepared for a smooth go live.

Again, please do not hesitate to reach out if you have questions, and thank you in advance for your timely replies.

Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski@railslibraries.info
http://support.swanlibraries.net