SWAN is now live on our new help desk system, powered by HaloITSM. Our staff is transferring open tickets to the new environment, and you may receive some e-mails as that process continues.

You may begin sending tickets through our help desk portal, accessible here: https://swanlibraries.haloitsm.com/portal. An L2 account is required to access the portal.

Also, you may continue sending tickets through help@swanlibraries.net.

For more information, see this new post: SWAN Help Desk migration is complete.

SWAN Library Services

915 Harger Road, Suite 260, Oak Brook, IL 60523

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
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