SWAN Member Libraries,

We have not experienced any further outages with our VPN service; the mitigations put in place appear to have resolved this issue. We have closed the Known Issue on the SWAN support site.

Please contact us if you have any further connectivity issues.

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
SWANcom Subscription Settings

From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Monday, December 19, 2022 4:50 PM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] VPN Tunnel Issues Affecting WorkFlows and SIP2 Connectivity

SWAN Member Libraries,

We have been experiencing VPN tunnel issues today that are affecting WorkFlows and SIP2 connections. We will update the Known Issue on our support site as we have more information.

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
SWANcom Subscription Settings