To all library staff:

The data load is almost complete. All of the data has been loaded, and SirsiDynix is working on correcting expected errors and making some small adjustments. Today, SWAN and SirisDynix will finish configuration tasks, and do a backup of the system.

**This evening, libraries will need to upload their offline files at closing. **

To upload offline files, each workstation that used offline mode will need to log into the Symphony production server. To so do, reopen WorkFlows and, on the configuration screen, uncheck the “Operate in Offline mode” box unchecked and verify that the server you are connecting to is at IP Address 10.120.131.25 or api.in.swanlibraries.net. Log in with your Workflows production logins (available to directors at https://support.swanlibraries.net/content/workflows-production-server-logins-sip2-logins-directors-only)

Once logged in to Workflows, wait for a moment (our consultant suggests counting to ten), and then log out. This will need to be done on each computer that had any offline transactions. If, at your library, you access computers will multiple Windows logins, this process will need to done once under each login that used the computer.

**When you have completed logging into production on each computer, please send a report to SWAN using this short form: **

https://fs8.formsite.com/SWANServices/OfflineReport/index.html

Offline documentation is available at https://support.swanlibraries.net/system/files/Members%20Only/SWANTech/WorkFlowsOffline-3.5.pdf.

Please direct non-urgent questions to help@swanlibraries.net and contact SWAN at 630-734-5153 with questions needing immediate assistance. SWAN will be available until 10 PM to assist libraries staff.  

Rebecca Malinowski
SWAN Special Projects Coordinator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5157
Fax: 630.734.5056
rebecca.malinowski@railslibraries.info
http://support.swanlibraries.net