SWAN Member Libraries & Information Technology Staff:

 

Issues with the WorkFlows reports queue are now resolved. Aside from a few reports that closed in error, all other reports requested this afternoon will continue to run in queue through the evening. Please check for your finished reports tomorrow morning.

 

Thank you,

 

Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://support.swanlibraries.net

Sent: Tuesday, July 21, 2015 4:57 PM
To: swancom@list.swanlibraries.net; swantech@list.swanlibraries.net
Subject: Symphony Reports Queue Not Processing

 

SWAN Member Libraries & Information Technology Staff:

 

While the Symphony/WorkFlows server is back online and stable, we continue to experience issues with the WorkFlows reports queue. We’re currently working with SirsiDynix to find a resolution.

 

We’ll update via SWANcom as soon as additional information is available.

 

Thank you again for your patience.

 

Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://support.swanlibraries.net