SWAN Member Library Staff:
We’ve successfully completed our server infrastructure migration to the cloud! The new SWAN Symphony server in the Microsoft Azure Cloud has finished the regularly scheduled overnight maintenance reports and is now available for use.
A few things to note:
- Please login to WorkFlows and perform all functions as usual.
No further downtime is expected today. Additionally, we will not need to use Offline this morning.
- Acquisitions departments – we’ll be performing some additional testing later this morning before reenabling acquisitions reports. Please watch for an update later this
morning.
- Our report schedule is currently on-track, with most reports running as scheduled.
- All regularly scheduled reports will run as expected today. This includes autorenewals, patron notices, and clean holds shelf.
- BLUECloud Analytics statistics may be delayed by one day. We expect this will be caught up tomorrow (Tuesday) morning.
- All Enterprise, payment, and authentication services are operating as expected, with the exception of item availability in the search display due to ongoing troubleshooting.
- The new server uses the hostname
api.in.swanlibraries.net (same as our previous server). As long as your WorkFlows client is pointing to this hostname, you’ll login to the server as usual.
- No changes are needed to SIP2 devices or software referring to the current hostname.
We’ll send additional SWANcoms and news posts if any substantial issues arise, so please continue to watch throughout the day. Additionally, if you encounter any issues or oddities, please send them to
help@swanlibraries.net so that we can investigate further.
Thank you for your patience throughout the migration process.
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SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/