++Please route to appropriate staff++

We have found a number of NonSWAN and Chicago Reciprocal Borrowing patron records that do not have ILL_LIBS as their library, most likely due to a learning curve when we first migrated. We have attached a report of these records; please open the NonSWAN RB and Chicago Users report, find the tab with your library name (if you don’t see your library you do not have any records to clean up!) and use the Modify User wizard to update the Library field in the user records to ILL_LIBS.

We have also found user records with a Library of ILL_LIBS with User Profiles that belong to SWAN libraries. We have attached a report of these records; please open the ILL_LIBS Library – No NonSWAN or Chicago_P User Profiles report, find the tab(s) with your library User Profile(s) and use the Modify User wizard to examine the record and update necessary fields. If the record belongs to a NonSWAN or Chicago patron update the User Profile field. If the record belongs to your patron, update the Library field to your library.

We greatly appreciate your assistance with this; if you have any questions please feel free to contact us.

Vickie Totton
Consultant, Member Services
vickie@swanlibraries.net • (630)326-8714

**Please note my new contact information**

SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net • catalog.swanlibraries.net