SWAN Member Library Staff:
Last night’s ADUtext report ran without incident. We have spent the morning checking record integrity, and it appears that the indexing issue has been resolved. If you encounter any record issues moving forward,
please submit a ticket with as much detail as possible.
We do not expect further indexing issues. For more information, please see the
Known Issue on our support site.
Thanks!
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email:
help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
SWANcom Subscription Settings
From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Wednesday, April 30, 2025 6:18 AM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] 4/30 - Record indexing errors due to overnight processing issues
SWAN Member Library Staff:
Please be aware, last night we encountered an abnormal ADUText report, which handles our daily record maintenance and processing. You may encounter record issues
throughout the day until the next successful run of the ADUText report.
We've reached out to SirsiDynix with hopes to mitigate some of the record issues as soon as possible. If you come across errors with specific records, please email a list to
help@swanlibraries.net and
we'll forward them to SirsiDynix for further investigation and temporary correction.
Please check the Known Issue for more information.
SWAN Library Services
915 Harger Road Ste. 260, Oak Brook, Illinois 60523