SWAN Member Library Staff:
We’ve received reports of intermittent outages affecting the Enterprise OPAC this afternoon and have contacted SirsiDynix support for further investigation. They’ve acknowledged a potentially widespread issue affecting many SirsiDynix SaaS-hosted customers and are looking into the issue now.
This issue is only impacting access to the Enterprise Catalog - no other services are affected at this time.
We’ll continue to monitor the situation and will send additional SWANcoms as information becomes available.
Thank you,
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SWAN Library Services
800 Quail
Ridge Drive - Westmont, IL 60559
Email: help@swanlibraries.net
Phone:
844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/