Preparations for National Change of Address processing will begin on Friday, December 30^th and continue through the first week in January. During this processing window please be aware that address changes may be overridden for those patrons flagged by NCOA (approximately 38,000). While the NCOA process is underway, patron address changes will not update Last Activity Date. Upon completion, this address change setting will be set to once again update a patron’s Last Activity Date with any address change.

The following processing will begin on January 3, 2023.

• Approximately 38,000 records will be updated with new addresses
• The previous address will be saved in a patron note with “SWAN – NCOA 2022”
• No patron status will change, so the ability to place holds and check out items is not impacted
• Geocode data will be updated for all patrons active since the last NCOA processing

SWAN will provide updates as this work progresses. For more detailed information, refer to this news post: National Change of Address (NCOA) - December 2022 Update

Scott Brandwein

Bibliographic Services Manager

scott@swanlibraries.net • 630-326-7455

My pronouns: he/him/his

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

swanlibraries.net • catalog.swanlibraries.net