SWAN Member Library Staff:

SirsiDynix is reporting intermittent outages of their BLUEcloud server host this morning, affecting access to many of SWAN's BLUEcloud products. The following services may be inaccessible while SirsiDynix investigates this issue:

• Enterprise and WorkFlows credit card payment services
• BLUEcloud Central
• BLUEcloud Circulation
• BLUEcloud Cataloging
• BLUEcloud Acquisitions
• BLUEcloud Analytics
• Delivery of scheduled BLUEcloud Analytics reports
• BLUEcloud Mobile App (patron-facing)
• BLUEcloud Mobile Staff (aka BLUEcloud MobileCirc)

This outage does not affect access to Enterprise, WorkFlows, or Aspen.

We'll update the known issue posting with any additional information as it becomes available.

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
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