All issues with the Baker & Taylor FTP site have been resolved. See the
Known Issue on the SWAN Support Site for more information.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
SWANcom Subscription Settings
From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Wednesday, June 29, 2022 11:20 AM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] UPDATE - Baker & Taylor EDI FTP Site Unavailable
We have finished testing EDI ordering with Baker & Taylor, you may now resume your ordering.
We will update the
Known Issue later today with steps to resend any orders that failed while the Baker & Taylor FTP site was down
Vickie Totton
Consultant, Information Technology Systems & Support
vickie@swanlibraries.net • 630.326.8714
My pronouns: she/her/hers
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Friday, June 24, 2022 5:27 PM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] UPDATE - Baker & Taylor EDI FTP Site Unavailable
The issue with Baker & Taylor EDI FTP site connectivity has not been fully resolved. Please follow the
Known Issue for updates as we continue to work with Baker & Taylor and our SWAN libraries.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
SWANcom Subscription Settings
From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Wednesday, June 15, 2022 5:27 PM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] Baker & Taylor EDI FTP Site Unavailable
To all SWAN Library Acquisitions Staff:
Baker & Taylor made some changes to their EDIFACT ftp site yesterday, this is now causing our EDI File Retrieval and EDI File Transmission reports to fail when attempting to retrieve or send files. We have reported this issue to Baker &
Taylor and they are working on a fix. Please refrain from running any EDI File Retrieval or EDI File Transmission reports until further notice.
We will update our
Known Issue as we have more information.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
SWANcom Subscription Settings