SWAN Member Library Staff:
All reindexing processes have concluded, and it appears full results are displaying once again, as expected.
If you continue to experience issues with Enterprise search results, please submit a ticket to help@swanlibraries.net for further investigation.
Thanks again for your patience.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://support.swanlibraries.net
From: swancom-bounces@list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Steven Schlewitt
Sent: Wednesday, April 27, 2016 12:02 PM
To: swancom@list.swanlibraries.net; swantech@list.swanlibraries.net
Subject: Re: [SWANcom] Limited/Missing Search Results in Enterprise
Just a quick update –
We’ve uncovered the issue with SirsiDynix support, and are now in the process of reindexing titles in the Enterprise catalog. We expect this process should wrap up sometime within the next hour or so.
We’ll send another SWANcom when the process completes.
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://support.swanlibraries.net
From: swancom-bounces@list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net] On Behalf Of Ian Nosek
Sent: Wednesday, April 27, 2016 9:48 AM
To: swancom@list.swanlibraries.net; swantech@list.swanlibraries.net
Subject: [SWANcom] Limited/Missing Search Results in Enterprise
SWAN Member Libraries & Information Technology Staff:
We are currently experiencing some issues with search results in Enterprise. Common titles are not showing up and many searches yield few results.
SWAN staff is in contact with SirsiDynix regarding this issue. We will send updates as we have them.
Thank you for your patience.
Ian Nosek
SWAN System Administrator
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5120
Fax: 630.734.5056
ian.nosek@railslibraries.info
http://support.swanlibraries.net