Good morning member libraries,

We are seeing missing checkout history for some patrons in the catalog, impacting titles checked out from January 2025 through March 2025. Not all patrons are affected. We are investigating data restoration options with our support vendors.

There are more details on our support site, which we will continue to update:

https://support.swanlibraries.net/issue/94822

SWAN will also post a message banner in the My Account section of the catalog for patrons.

SWAN Library Services

915 Harger Road, Suite 260, Oak Brook, Illinois 60523

swanlibraries.net • catalog.swanlibraries.net