SWAN Member Library Staff:
The issues with the SWAN tools on the support site were caused by the domain issue we experienced yesterday. Although the domain issue was resolved, these services took longer to restore than others. Please open
a ticket if you continue to experience any issues.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
SWANcom Subscription Settings
From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Friday, September 8, 2023 11:38 AM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] Current Issues With SWAN Tools and Services
SWAN Member Library Staff:
We have updated the original
Known Issue from this morning to include other issues that have occurred. This currently includes:
We will continue to update the Known Issue as we receive more information and issues are resolved.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
SWANcom Subscription Settings
From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Friday, September 8, 2023 10:24 AM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] SWAN Transit Label Generator Tool Down
SWAN Member Library Staff:
The Transit Label Generator Tool is currently down. We are investigating the cause of the issue and will resolve it as soon as possible. If you regularly use the tool to print your transit labels, please hold your material on the side to
scan when the issue has been resolved. We will update the
Known Issue on the SWAN support site as we have more information.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
SWANcom Subscription Settings