Our Symphony Production server has been successfully upgraded to version 4.1. Overnight maintenance reports have completed and library VPN connections have been reenabled. Symphony/WorkFlows is now accessible.
Please refer to the
updated news post for information on upgrading your library’s WorkFlows clients to 4.1 as well as information about new features and bug fixes to be found in 4.1.
If you encounter any issues or have any concerns please
open a support ticket and a member of the support team will be in touch.
Thank you for your patience throughout the upgrade process.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email:
help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
SWANcom Subscription Settings
From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Wednesday, July 17, 2024 12:23 PM
To: SWAN Communications <swancom@list.swanlibraries.net>
Subject: [SWANcom] Reminder: Symphony 4.1 Upgrade Tonight! (7/17)
SWAN Member Library Staff:
Reminder: our Symphony Production server will be upgraded to version 4.1 this evening.
During the upgrade ‘My Account’ features, SIP2/WebServices, and other related services will be unavailable.
Our upgrade is scheduled to begin shortly after 11PM and will conclude early morning Thursday July, 18. While we do not anticipate the required use of Offline Mode or downtime during business hours, please wait for the 'All Clear' SWANcom
to arrive tomorrow morning before accessing WorkFlows.
A new WorkFlows 4.1 client installer has been made available on the SWAN Support Site:
https://support.swanlibraries.net/documentation/64760. There is no imperative to install the new WorkFlows client
before the Symphony 4.1 server upgrade. Once your staff workstations have been updated, please have your library submit the 4.1 Installation Survey:
https://fs8.formsite.com/SWANServices/xrjnthywxm/index (one submission per library, please!)
For updates and more information on Symphony 4.1 features and updates, follow our news post:
https://support.swanlibraries.net/news/2024-07/94652.
Any questions or concerns? Please send a support ticket to
help@swanlibraries.net and a member of the support team will be in touch.
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
Email:
help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
SWANcom Subscription Settings