SWAN Member Library Staff:
The scheduled database maintenance is complete.
You can visit the
news article on the SWAN Support site for more information.
SWAN Library Services
915 Harger Rd. Suite 260, Oak Brook, IL 60523
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
SWANcom Subscription Settings
From: Vickie Totton
Sent: Tuesday, December 23, 2025 9:05 PM
To: SWAN Help Desk <help@swanlibraries.net>; SWAN Communications <swancom@list.swanlibraries.net>
Subject: RE: Scheduled Database Maintenance Over Christmas Holiday
SWAN Member Library Staff:
Our scheduled database maintenance has begun. For updates and more information, you can visit the
news article on the SWAN Support site.
SWAN Library Services
915 Harger Rd. Suite 260, Oak Brook, IL 60523
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
SWANcom Subscription Settings
From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Tuesday, December 23, 2025 2:47 PM
To: SWAN Communications <swancom@list.swanlibraries.net>
Subject: [SWANcom] REMINDER: Scheduled Database Maintenance Over Christmas Holiday
SWAN Member Library Staff:
Scheduled maintenance of the Symphony ILS will begin tonight after libraries have closed. For updates and more information, you can visit the
news article on the SWAN Support site.
SWAN Library Services
915 Harger Rd. Suite 260, Oak Brook, IL 60523
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net
SWANcom Subscription Settings
From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Thursday, December 11, 2025 11:42 AM
To: SWAN Communications <swancom@list.swanlibraries.net>
Subject: [SWANcom] Scheduled Database Maintenance Over Christmas Holiday
SWAN Member Library Staff:
We will be performing scheduled database maintenance over the Christmas holiday. This maintenance window is scheduled to begin after libraries have closed on Tuesday, December 23rd.
and is expected to extend through Christmas Eve and Christmas Day, as the indexing reports take several hours to run. There may be a delay in the start of the standard reports on Friday, December 26th, but we do not anticipate
downtime for library staff.
WorkFlows will not be available during the scheduled maintenance window. Our Aspen catalog will be available for patrons; however, My Account features may be briefly unavailable during maintenance.
If you have any questions, please open a ticket and we’ll be in touch.
Thanks!
SWAN Library Services
915 Harger Rd. Suite 260, Oak Brook, IL 60523
Email:
help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)