We have encountered an issue with our MessageBee SMS rollout that is causing certain patrons to get some email notices via the MessageBee platform earlier than expected. This is an unfortunate byproduct of the logic that governs our notification reports.

 

We have posted more information on our support site: Some MessageBee Email Notifications Sent to Patrons Early.

 

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
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