The issue appears to be resolved for the evening. We believe it may have been due to a runaway harvest process that affected network connectivity from our Symphony WorkFlows Production server.
We’ll continue to monitor the situation throughout the evening, but should you encounter further WorkFlows timeouts, please contact SWAN Support at the after-hours support number, 844-SWANLIB (ext.
0).
Thank you for your patience while we investigated the issue.
Steven Schlewitt
Information Technology Manager
steven@swanlibraries.net • 630-326-5993
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net •
catalog.swanlibraries.net
From: swancom-bounces@list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net]
On Behalf Of Steven Schlewitt
Sent: Tuesday, March 28, 2017 4:05 PM
To: swantech@list.swanlibraries.net; swancom@list.swanlibraries.net
Subject: [SWANcom] WorkFlows Slowness on 3/28
SWAN Member Libraries and Information Technology Staff:
We’re currently experiencing some network slowness that’s affecting connections to WorkFlows. We’re investigating the issue now and will send further SWANcoms as soon as additional information is available.
The following SWAN services may be affected by this issue:
- Symphony Server
- Enterprise
Thank you,
Steven Schlewitt
Information Technology Manager
steven@swanlibraries.net • 630-326-5993
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net •
catalog.swanlibraries.net