To All Library Staff:

We have been working to resolve many problems you have experienced with holds.

Libraries checking in materials that have arrived from other libraries to fulfill a hold are definitely experiencing the worst of the problems.

As a first step to correct the problems, we need all libraries to not check-in any material transited to your library. Please set aside this material.

Check-in of your home library material should continue.

We recognize this a burdensome step for you to take. We are doing further testing, and we will keep you posted. We are hopeful we can resolve this issue before tomorrow.

Aaron Skog
SWAN Executive Director
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5122
Fax: 630.734.5056
aaron.skog@railslibraries.info
http://support.swanlibraries.net