----Please route to appropriate staff---- 

 The October Quarterly Billing (2019, Q3) is complete, and the invoices and checks will be mailed shortly from the RAILS Accounting Department. Documentation has been written to help guide member library staff through the Billing Summary sheet as well as the detail statement reports folder accessible in BlueCloud Analytics Shared Reports. 

Library Directors have been provided with BCA login credentials. If you are a Director and do not have access to the BCA reports, please open a ticket at help@swanlibraries.net 

Please wait until you receive your statement before making payments or requesting a credit. 

Thank you, 

 

Helen Pinder

Consultant, Resource Sharing

helen@swanlibraries.net • 630-326-8716

My pronouns: she/her/hers

 

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

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