We just wanted to send a quick reminder – As of today, SWAN’s previous RAILS-provided phone numbers are no longer forwarding, but
simply play a message to inform the caller of our new numbers.
Moving forward, please be sure to use the new SWAN phone numbers provided in the Contacts page of our support site at the link below…
https://support.swanlibraries.net/content/support-contacts
(L2 login required)
For those looking to memorize just one number, all SWAN departments and staff (including Member Services Support and off-hours support)
are accessible via our new toll-free number, 844-SWANLIB (792-6542)
Thank you,
Steven Schlewitt
Information Technology Manager
steven@swanlibraries.net • 630-326-5993
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net •
catalog.swanlibraries.net
From: swancom-bounces@list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net]
On Behalf Of webmaster@swanlibraries.net
Sent: Thursday, December 1, 2016 8:48 AM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] Contacting SWAN -- Updated Phone Numbers, Email Addresses, Office Address
Message from sender:
From the SWAN Support Website:
Published on SWAN (https://support.swanlibraries.net)
12/01/2016 - 08:47 - by Susan Ricker
SWAN Member Libraries,
SWAN is moving to Quail Ridge on Friday, December 9. Our new office address will be 800 Quail Ridge, Westmont, IL 60559.
Our phone numbers and email addresses are also different. RAILS has set up forwarding services for our railslibraries.info email addresses and phone numbers, but by the end of December, please refer to
https://support.swanlibraries.net/content/support-contacts for SWAN staff’s new email addresses and phone numbers and begin using this new contact information. You can also save the attached
contact sheet or print it.
As always, if you need assistance or would like to open a Help Desk ticket, call (844)SWAN-LIB or email
help@swanlibraries.net.