SWAN Member Libraries & Technology Staff:
Please see the linked memo “Network Changes Memo #6: 3rd Party Vendor Access”, and route to your appropriate library and IT staff. This memo is SWAN’s list of 3rd party vendors that require a connection to the ILS to read data for a variety of services such as self-checkout systems, e-readers, and mobile apps. Most of these vendors have already been contacted by SWAN staff regarding the network migration. If you do not see one of your vendors listed, please contact us as soon as possible so that we can follow-up with the vendor directly.
If you have any questions/comments about the transition, or if we missed your vendor, please submit a ticket to the SWANTech Queue of the SWAN ticket system or contact the SWAN Help Desk directly at 630-734-5153.
As always, thank you for your cooperation and patience during the transition process.
This email has been sent to the SWANcom and SWANTech email lists, so please excuse any cross posting.
Regards,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://support.swanlibraries.net