Last night’s overnight processing did not appear to fully resolve the indexing errors that were reported on Saturday.
We will be running a report beginning this evening, which should clear up these indexing errors.
Please note that, while the affected titles are not searchable within WorkFlows, they are searchable within Enterprise. Holds may also be placed on these items in Enterprise and the items will
still circulate normally.
Thank you for your patience.
Ian Nosek
System Administrator
ian@swanlibraries.net • (630)326-5886
SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net •
catalog.swanlibraries.net
From: swancom-bounces@list.swanlibraries.net [mailto:swancom-bounces@list.swanlibraries.net]
On Behalf Of webmaster@swanlibraries.net
Sent: Saturday, January 20, 2018 11:42 AM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] Possible Record Indexing Issue on 1/20
Message from sender:
From the SWAN Support Website:
Published on SWAN (https://support.swanlibraries.net)
01/20/2018 - 11:41 - by Steven Schlewitt
SWAN Member Library Staff:
We’re currently investigating reports of several records that do not appear to have indexed properly with the regularly overnight processing. These records are available for holds in Enterprise, and can still be checked out, but seem to be
unsearchable in WorkFlows.
While the scope of this issue is limited, one popular title impacted was
Fire and Fury: Inside the Trump White House. This title is now available, following a correction by SirsiDynix support, but please let us know if you encounter any other records that seem to be
experiencing this issue by emailing help@swanlibraries.net. We hope for all affected records to be corrected with the next overnight processing and will investigate reported records tomorrow morning.
Thank you,
--
SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/