Hi all,

 

As part of the migration process, libraries are required to use SirsiDynix Symphony Offline beginning April 11th until we are live on Symphony, sometime on April 14th.   SirsiDynix recommends that no one check in materials while on Offline.  In order to cut down on the number of items due back during this time period, due dates will be extended system-wide so that items should not be due back from April 6th, 2015 through April 19th, 2015.  

 

This morning, SWAN has begun extending due dates for items that would normally circulate for 21 days.  This involves the implementation of an absolute due date of April 20th, 2015.  As of 10:30 AM this morning:

·         Items that normally receive a 21-day loan period should now checkout with a due date of 4/20/15.

Please note that items with holds may receive due dates that exceed 4/20/15.

·         All items that receive this absolute due date are non-renewable.  Staff should override at the desk when appropriate and/or check in and check back out.  Please note that patrons will be unable to renew said materials via the WebPAC.

·         The week of March 30th, SWAN will revert these edits so that materials will naturally fall on due dates of 4/20/15 and beyond.  Once the changes are reverted, materials should check out and renew as expected and staff intervention will no longer be necessary.

 

SWAN will continue to update loan rule parameters as we get closer and closer to the migration so that what is stated above continues to hold true.  On Monday, 3/23/15, 14-day loan periods will be affected.

 

We understand that this is not a perfect solution and apologize for any confusion and/or inconvenience as we continue to try and find a more efficient workflow.  Thank you all for your understanding and patience.

 

Please send any questions to migrationhelp@swanlibraries.net.

 

 

Samantha Dietel
SWAN Member Services Consultant
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5163
Fax: 630.734.5056
samantha.dietel@railslibraries.info
http://support.swanlibraries.net