+++ Please route to appropriate personnel +++

Everyone-

As you may have noticed a few of your patron (user) records have a new message in the Extended Info Note field.  The note says: “Please verify patron addresses due to the migration.”

This note was created in a patron record by Unique Management Services when they verified your patron at another address in the NCOA (National Change of Address) database. 

The purpose of the Note was to draw your attention to the patron’s new address in their record. Hopefully, this Note will remind staff to verify exactly what the patron’s current address is the next time they visit the library. 

Some libraries have asked for a list of their patrons (users) that have this added Note to work on the verification of these patrons’ current information.  We are happy, by request,  to provide your library with a report that lists your patrons that need verification.  Please send an email to help@swanlibraries.net to request a report for your library. 

And everyone have a good weekend. 

Kate Boyle
SWAN Member Services Manager
Reaching Across Illinois Library System
Burr Ridge Office
Phone: 630.734.5162
Fax: 630.734.5056
kate.boyle@railslibraries.info
http://www.railslibraries.info