SWAN Member Libraries and Information Technology Staff:

Due to a recent update to Enterprise BLUEcloud payment forms, the Internet Explorer based Public Web Browser (PWB) is not able to properly display the ProPay transaction page. Libraries using the IE Public Web Browser at their PACs may be unable to process payments through Enterprise and will receive payment errors when this occurs.

While the use of Public Web Browser is not officially supported by SirsiDynix for use with Enterprise, they have confirmed that the Chrome based Public Web Browser is able to process ProPay payments without issue.

If you are currently using PWB for IE, we recommend upgrading your installation to the current version of PWB for Chrome.

PWB for Chrome can be downloaded from TeamSoftware Solutions here: https://www.teamsoftwaresolutions.com/files/PWBv3cef.zip

The current RAILS license for PWB will work with the Chrome version. The RAILS license is available here (login required):

https://www.railslibraries.info/system/files/Members/discounts/2017_Public_Web_Browser_Offer.pdf

Thank you,

Ian Nosek
System Administrator
ian@swanlibraries.net • (630)326-5886

SWAN Library Services
800 Quail Ridge Drive, Westmont, IL 60559
swanlibraries.net • catalog.swanlibraries.net