SWAN Library Directors & Information Technology Staff:
Please see the linked Migration Memo #19: “SIP2 and 3rd Party Vendor Integration”, and route to your appropriate library and IT staff. The document is primarily to be used for reference by your designated technical staff. It details the actions to be taken by associated library vendors through the offline period and at go-live, and how your library might be affected during this transition.
If you have any questions about the document or encounter unexpected issues with your 3rd party vendor integration at any point in the process, please submit a ticket to the SWAN support team at help@swanlibraries.net or call SWAN Support directly at 630.734.5153.
Regards,
Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://support.swanlibraries.net