SWAN Member Library Staff:

 

Just FYI – our SirsiDynix-hosted Enterprise server did encounter a very brief service disruption this afternoon. Fortunately, it was short enough that it went largely unnoticed (likely only seconds of downtime).

SirsiDynix has informed us that no further disruptions should be expected today.


Thank you,

 

Steven Schlewitt
SWAN IT Manager
125 Tower Drive
Burr Ridge, IL 60527
Phone: 630.734.5130
Fax: 630.734.5056
steven.schlewitt@railslibraries.info
http://support.swanlibraries.net

From: saas@sirsidynix.com [mailto:saas@sirsidynix.com]
Sent: Wednesday, July 06, 2016 12:01 PM
To: Steven Schlewitt
Subject: SirsiDynix SaaS - Enterprise Portfolio Status Change Notification - Service Disruption

 

Steven Schlewitt

WHEN:  2016-06-07 11:00 am

WHAT:  Our monitoring system is showing your Enterprise / Portfolio instance as being unresponsive.  We will be performing a restart on it to bring it back online.  We will send a recovery notice following the restart and confirmation of service availability. 

ACTION:  No immediate customer action required.

If you have any questions, please email or call.

Thank you,
SirsiDynix SaaS Team
saas@sirsidynix.com