Hello:

If you encounter the “Headings keys need to be indexed first” error message, please create a ticket with the item details so that support can investigate.

 

Thank you,

 

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
SWANcom Subscription Settings

 

 

From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Saturday, November 18, 2023 8:32 AM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] Delay in Overnight Processing for Saturday 11/18/2023

 

SWAN Member Library Staff:

 

Please be aware that one of our nightly indexing reports is running longer than anticipated. Other morning reports are delayed as a result. 

 

While the system catches up, please refrain from scheduling any non-critical reports. 

 

Please see the SWAN Support Site for updates. 

 

Thanks!

 

Michael Szarmach

Systems Administrator, Information Technology & Systems Support

michael@swanlibraries.net • 630-326-8929

My pronouns: he/him/his

 

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

swanlibraries.netcatalog.swanlibraries.net