SWAN Member Library Staff:

With the SWAN server infrastructure migration just around the corner, one of the last boxes to tick in our pre-flight checklist is a membership-wide benchmark of the new server. That being the case, next week we’ll be holding a server benchmark survey on Thursday, December 13^th from 10am to 12pm.

The survey itself consists of a series of simple WorkFlows tasks that staff will need to complete and questions about the experience. It will likely take staff no longer than 10 minutes to complete, and while tasks in this survey are more circulation-focused, we encourage all library staff to participate and submit their own surveys. Additionally, while this survey is not mandatory, we would urge every library to have at least one staff member run through the tasks and submit the survey to ensure their library has the necessary network access to our new server environment. Additionally, we hope to have as many simultaneous users on the test server possible to ensure a high-volume system benchmark.

To participate in the benchmark survey:

1. Anytime between 10am and 12pm on Thursday, open the FormSite survey.
2. As instructed in the survey, open WorkFlows and login to the SWAN test server at sdtest.in.swanlibraries.net
3. Follow the four subsequent survey tasks and note your results.
4. Submit your survey.
5. Close/reopen WorkFlows and log back in to the SWAN production server (as you normally would) at api.in.swanlibraries.net

Please note that SWAN staff will not be replying to these surveys, but we may reach out to you if further investigation of a response is needed.  

If you have any questions about the survey or encounter any issues, please send us a ticket at help@swanlibraries.net.

Thank you.

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SWAN Library Services
800 Quail Ridge Drive - Westmont, IL 60559
Email: help@swanlibraries.net
Phone: 844-SWANLIB (844-792-6542)
https://support.swanlibraries.net/