SWAN Member Libraries & Cataloging Staff:

Please be aware that the indexing issues that first occurred Sunday morning have persisted.

You may encounter record issues throughout the day until the next successful run of the ADUText report. These issues will most likely impact records that were added/deleted/updated over the weekend and are typically in the form of “heading keys need to be indexed” errors in WorkFlows. You may see these errors when searching, modifying, or checking in/out the impacted records.

If you encounter any record errors, please open a ticket (help@swanlibraries.net) with the pertinent information.

SirsiDynix is currently investigating the root cause of this indexing issue.

Please see the Known Issue posted to our support site for updates.

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

Email: help@swanlibraries.net

Phone: 844-SWANLIB (844-792-6542)

https://support.swanlibraries.net
SWANcom Subscription Settings

From: SWAN Communications <swancom@list.swanlibraries.net>
Sent: Sunday, February 13, 2022 7:42 AM
To: swancom@list.swanlibraries.net
Subject: [SWANcom] Record Index Errors due to Overnight Maintenance Issues - 2/13/22

SWAN Member Libraries & Cataloging Staff:

Please be aware, last night we encountered an abnormal ADUText report, which handles our daily record maintenance and processing. That being the case, you may encounter record issues throughout the day until the next successful run of the ADUText report. These issues will most likely impact records that were added/deleted/updated yesterday and are typically in the form of “heading keys need to be indexed” errors in WorkFlows. You may see these errors when searching, modifying, or checking in/out the impacted records. 

We’ve reached out to SirsiDynix Support with hopes to mitigate some of the record issues that may be encountered, but if you come across these records, please email a list to help@swanlibraries.net and we’ll forward them to SirsiDynix for further investigation and temporary correction. Otherwise, all record issues should be cleared with tonight’s regularly scheduled maintenance.

A Known Issue has been posted to our support site and will be updated as new information becomes available.

Ian Nosek

Systems Administrator, Information Technology & Systems Support

ian@swanlibraries.net • 630-326-5886

My pronouns: he/him/his

SWAN Library Services

800 Quail Ridge Drive, Westmont, IL 60559

swanlibraries.net • catalog.swanlibraries.net